At basamt, the privacy and security of your personal data is treated as a fundamental obligation — not a regulatory checkbox. This Privacy Policy explains in clear terms what data basamt collects from Pakistani players, how that data is used, who it is shared with, how long it is retained, and what rights you have over your own information. Please read this document carefully before creating a basamt account or using any part of the platform.
Every Pakistani player who registers with basamt can expect the same core data protection standards, regardless of which device they use or which games they play.
All data transmitted between your device and the basamt platform is protected by 256-bit SSL encryption — the same standard used by major international banks. Your personal information and PKR transaction details are never sent in plain text.
basamt stores player data in secure, access-controlled environments with strict internal access policies. Only authorised personnel with a legitimate operational need may access your personal data, and all access is logged and audited.
basamt does not sell, rent, or trade your personal data to third-party marketers under any circumstances. Data shared with external partners is strictly limited to what is necessary for payment processing, KYC verification, and platform operation.
basamt provides every registered player with meaningful controls over their personal data — including the right to access, correct, and request deletion of their information. You can manage your communication preferences directly from your basamt account dashboard at any time.
As an internationally licensed gaming operator, basamt is required to maintain robust data protection standards. Our data handling practices are regularly reviewed to ensure continued compliance with the requirements of our gaming licence and applicable international data protection frameworks.
basamt uses cookies and similar technologies only for essential platform functionality, session management, fraud prevention, and — where you have consented — analytics to improve your experience. You may manage your cookie preferences through your browser settings at any time.
basamt ("basamt", "we", "us", "our") operates the online casino and sports betting platform accessible at basamt.net, which provides Pakistani players with access to cricket betting, PSL markets, live casino games, slots, and a range of other gaming services. In the course of providing these services, basamt collects and processes personal data about the individuals who register for and use the platform.
This Privacy Policy sets out the basis on which personal data that basamt collects from players — or that players provide to basamt — will be processed. It covers data collected through the basamt website, any associated mobile interfaces, and all player support and communication channels operated by basamt.
By registering a basamt account or by continuing to use the basamt platform, you acknowledge that you have read, understood, and agreed to the data practices described in this Privacy Policy. If you do not agree with any part of this Policy, you should not register for or use the basamt platform.
basamt is the data controller responsible for your personal data collected through the platform. As data controller, basamt determines the purposes for which and the manner in which your personal data is processed.
For all privacy-related enquiries, requests to exercise your data rights, or concerns about how basamt handles your personal information, please contact our designated privacy team using the contact details set out in Section 15 of this Policy.
basamt collects the following categories of personal data from players and prospective players:
basamt collects personal data through the following means:
basamt processes your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your player account, verifying your identity, and managing your login credentials and account settings. |
| Service Delivery | Processing deposits and withdrawals in PKR, crediting winnings, managing bonuses, and providing access to casino games and sports betting markets including cricket and PSL. |
| Legal Compliance | Meeting KYC, anti-money laundering, and responsible gaming obligations under basamt's international gaming licence, including age verification (21+) and source of funds checks. |
| Fraud and Security | Detecting and preventing fraudulent transactions, multi-accounting, bonus abuse, money laundering, and other prohibited conduct on the basamt platform. |
| Customer Support | Responding to your enquiries, resolving complaints, and maintaining records of support interactions to ensure service continuity and quality. |
| Responsible Gaming | Monitoring player behaviour to identify potential problem gaming patterns, enforcing deposit and loss limits, and processing self-exclusion requests. |
| Marketing | Sending promotional communications about basamt offers, new games, and PSL betting features — only where you have provided valid consent or have an existing account relationship with basamt. |
| Platform Improvement | Analysing aggregated and anonymised usage data to improve platform performance, game selection, and the overall basamt player experience. |
basamt relies on the following legal bases when processing your personal data:
basamt does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate confidentiality and data protection obligations:
basamt retains your personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by our licensing obligations and applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after account closure |
| KYC documents and verification records | Duration of account plus 5 years after account closure |
| Financial transaction records | Duration of account plus 7 years after final transaction |
| Betting and gaming history | Duration of account plus 5 years after account closure |
| Support and complaints correspondence | 3 years from the date of last interaction |
| Self-exclusion records | Permanently, to prevent circumvention of exclusion |
| Marketing consent records | Until consent is withdrawn plus 2 years |
| Technical and usage logs | 13 months from date of collection |
Where basamt is required by law to retain data beyond these periods, the longer retention period will apply. At the end of the applicable retention period, your data will be securely deleted or anonymised.
basamt implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:
Despite these measures, no internet transmission or electronic storage system is completely secure. basamt cannot guarantee absolute security of your data and encourages you to protect your basamt account by choosing a strong, unique password and enabling two-factor authentication where available.
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, basamt will notify affected players without undue delay and provide guidance on steps you can take to protect yourself.
The basamt platform uses cookies and similar technologies (such as pixel tags and local storage objects) to provide essential functionality, maintain your session, detect fraud, and — where you have consented — analyse how the platform is used.
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the basamt platform, including your ability to remain logged in or access certain game features. Strictly necessary cookies cannot be disabled without preventing use of the platform.
As an internationally licensed gaming operator, basamt may transfer your personal data to countries outside Pakistan for processing. Such transfers may occur when engaging game software suppliers, KYC verification providers, or cloud infrastructure services operating in other jurisdictions.
Where your data is transferred internationally, basamt ensures that appropriate safeguards are in place to protect your data to a standard equivalent to or exceeding the protections described in this Policy. These safeguards may include contractual data protection clauses, certification schemes, or adequacy decisions as applicable under the jurisdiction of our gaming licence.
Subject to applicable law and our licensing obligations, you have the following rights in relation to your personal data held by basamt. You may exercise these rights by contacting our privacy team at the email address listed in Section 15:
Request a copy of the personal data basamt holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your basamt account.
Request deletion of your personal data where retention is no longer necessary — subject to our legal retention obligations.
Request that basamt restricts processing of your data in certain circumstances, for example while a data accuracy dispute is resolved.
Receive a copy of personal data you provided to basamt in a structured, machine-readable format for transfer to another service.
Object to processing based on basamt's legitimate interests, including processing for direct marketing purposes.
basamt will respond to all valid data rights requests within 30 calendar days of receipt. Where a request is complex or basamt receives a high volume of requests, this period may be extended by a further 60 days, with prior notification to you. basamt will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive.
The basamt platform is strictly intended for persons aged 21 years and above. basamt does not knowingly collect or process personal data from individuals under the age of 21. The collection of date of birth during registration and mandatory KYC age verification is specifically designed to enforce this restriction.
If basamt becomes aware that personal data has been collected from a person under the age of 21 — whether through misrepresentation during registration or any other means — basamt will immediately suspend the relevant account, void any associated transactions or winnings, and securely delete the personal data collected, except to the extent that retention is required for regulatory or legal purposes.
If you believe that a person under 21 has registered a basamt account, please notify us immediately at [email protected] so that appropriate action can be taken without delay.
basamt reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal and regulatory requirements. When material changes are made, basamt will notify registered players by email to the address associated with their account and/or by a prominent notice on the basamt platform, with a reasonable period of notice before the changes take effect.
The "Last Updated" date at the top of this document reflects the date on which this Policy was most recently revised. The current version of this Privacy Policy is always available at basamt.net/privacy-policy. We encourage you to review this Policy periodically to stay informed about how basamt protects your personal data.
Your continued use of the basamt platform following notification of any amendment constitutes acceptance of the updated Privacy Policy. If you do not agree with any changes, you should discontinue use of the platform and may request account closure in accordance with the basamt Terms & Conditions.
For all privacy-related enquiries, requests to exercise your data rights, or concerns about how basamt handles your personal data, please contact our privacy team using the details below. When submitting a data rights request, please include your registered basamt username and a clear description of the right you wish to exercise to help us process your request efficiently.
basamt is committed to resolving all privacy concerns fairly and promptly. If you are not satisfied with basamt's response to a privacy concern, you may have the right to lodge a complaint with the relevant data protection authority or supervisory body under our licensing jurisdiction.
basamt is Pakistan's trusted online casino — built on transparency, security, and respect for your personal data. Log in or explore our platform knowing your information is protected every step of the way.